Freight Carrier Report | 2023
Since early 2020, and some can say even before then, freight carriers in the United States have been facing several challenges. These include driver shortages, increased fuel costs, infrastructure and port congestion, labor disputes, stricter regulatory compliance, and natural disasters to name a few. One of the largest trucking companies in the country, Yellow Corp., shut down this July and has filed for bankruptcy. The strong demand for shipping has put an even greater strain on carriers and driver availability, and the loss of Yellow Corp. will only compound this shortage and strain.
More and more we are seeing freight delivery times delayed. The Vournas Coffee Trading Team will do what we can to help you with your coffee shipment to have it arrive as ordered and on time. To help prevent delivery delays we recommend that you order your coffee early. This will help give us the time we need to process your orders and find the best freight carrier for you. Varying circumstances may cause unforeseen pick-up delays such as the weather, dispatch errors, freight carriers that are “no shows”, and trucks that are already filled before your order can be loaded.
In addition, keep in mind the following warehouse scheduling cut off times:
Continental Terminals, New Jersey
All shipping orders and corresponding BOLs (Bill Of Ladings) must be emailed well before their 2pm EST cut off (11am PST Vournas Time) in order to be processed for next day pickup. Continental Terminals, New Jersey requires all Delivery Orders (DO) be submitted together with Bill Of Lading s (BOL’s). In the event you handle your own shipping, we request a copy of the BOL be sent to us to be included with the DO. This helps us to maintain oversight of all orders and shipping with Continental Terminals, NJ
The Annex, California
All shipping orders and corresponding BOLs must be emailed well before their 11am PST cut off (also 11am PST Vournas Time) in order to be processed for next day pickup.
Carefully Inspect Your Delivery
Upon delivery of your order and as the receiving customer, please ensure that the person accepting the coffee shipment inspects and counts all bags immediately while the driver is still there, and before they have signed the BOL/delivery receipt. Make note of any discrepancy on the delivery receipt. Check all bags for damage, holes, stains, tears, etc., and if applicable note these on the BOL.
If bags are torn and have had beans spill out, calculate the estimated weight of the lost beans and note this on the delivery receipt. Take pictures of the damage. It helps in the event of a claim being filed with the freight carrier. Once the notes are completed and both parties sign the BOL, be sure to retain a copy of the BOL for your records.
Your Satisfaction Is Our Priority
Please remember that your satisfaction is of utmost importance to us. Every order of Vournas Coffee leaves our warehouse locations wrapped and palletized (unless you request otherwise) and in perfect shipping condition. Regardless of the situation, take the time to inspect your order. DO NOT BE RUSHED BY THE DRIVER!
Should any issues arise or if you need further assistance with your order, freight carrier or shipping details, please contact our Sales & Logistics team via email or call to speak with us M-F, 8AM – 4:30PM PST at 800.761.JAVA
What We Have To Offer
To view a full listing of our current coffees please visit our coffee offerings page. For additional info on coffee growing, processing and roasting, please visit our farm-to-cup page.
Visit Us In Thousand Oaks
There’s always an open invitation waiting for you to join us at our cupping table in Thousand Oaks.
